Privacy Policy
FYNDIT (Pty) Ltd ("FYNDIT", "we", "us", or "our") is committed to protecting your privacy and personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and other applicable laws.
By accessing or using the FYNDIT website, mobile application, or related services ("Platform"), you consent to the collection, use, and processing of your information as described in this Privacy Policy.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Mobile number
- Physical location or address
- Profile information
- Communications submitted through the Platform
- Full name
- Business name
- Company registration details
- Identity documents
- Tax and compliance information
- Professional licences and certifications
- Banking details
- Contact information
- IP address
- Device information
- Browser type
- Operating system
- Usage data and analytics
- Cookies and similar technologies
How We Use Your Information
We use personal information to:
Sharing of Information
We may share information:
- Between Fynders and businesses to facilitate requested services
- With payment processors and other businesses
- With professional advisers, auditors, and legal representatives
- Where required by law or regulatory authorities
- In connection with a merger, acquisition, or sale of the business
We do not sell personal information to third parties.
Data Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. We use encryption for stored and transmitted data, allow access to information only to those who must have it to do their job, and regularly review access permissions. While we take these reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Information may be securely deleted or anonymised when no longer required.
Your Rights
Subject to applicable law, you may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator
Requests may be submitted using the contact details below.
Cookies and Analytics
FYNDIT may use cookies and similar technologies to:
- Improve functionality
- Analyse platform usage
- Enhance user experience
- Remember preferences
Fynders may adjust browser settings to refuse cookies, although some platform features may be affected.
Third-Party Services
The Platform may contain links to third-party websites or services. FYNDIT is not responsible for the privacy practices or content of third-party platforms.
Cross-Border Transfers
Where necessary and legally permissible, personal information may be stored or processed by businesses located outside South Africa. FYNDIT will ensure that there are adequate safeguards and protections in place that are aligned with South Africa's local privacy laws. Reasonable steps will be taken to ensure appropriate protection of such information.
Children's Policy
The Platform is intended for persons aged 18 years and older. FYNDIT does not knowingly collect personal information from minors.
Changes to this Privacy Policy
FYNDIT may update this Privacy Policy from time to time. Updated versions will be published on the Platform and become effective upon publication.
Contact Information
For privacy-related enquiries, requests, or complaints, please contact:
Cape Town, South Africa
Information Officer
In accordance with POPIA, FYNDIT has appointed an Information Officer responsible for data protection compliance. Requests relating to personal information may be directed to the Information Officer using the contact details provided above.